FAQ's & Policies

When will I receive my order?

All orders take 2-3 business days to process, and are then shipped via USPS First Class Mail (ships in 3-5 business days)
or Priority Mail (ships in 2-3 business days). On a tight deadline? Contact us and we will try to work something out.


Can I return my item/get a refund?

All orders placed, unless broken or damaged in transit, are non-refundable. If by chance your item
is damaged in the mail, we are happy to send a brand new one your way!


How are your items shipped?

Our art prints are shipped in either a flat, sturdy envelope.
Our coffee mugs are shipped in a sturdy cardboard box with bubble wrap for extra protection.
Tea towels and notepads are shipped in padded mailers. 
All envelopes and packages are labeled with a big “Fresh Out of Ink” sticker.


Can I track my order?

Unfortunately, USPS First Class Mail does not come with tracking information.
If you choose to ship via USPS Priority Mail, tracking – though
sometimes inconsistent – is available.


Do you charge sales tax?

 Sales Tax is only collected on items shipped to a Texas address.  All others are tax free.


What are your business hours?

 We respond to emails and create and ship products Monday-Friday, 9:00am to 5:00pm.
If you contact us outside of those hours, we’ll do our best to get back to you
as soon as possible. 


More Questions?

Have a question we didn’t cover here? Contact us!

  • Katy // Boss Lady


    Broadway musicals, Starbucks, small fuzzy animals, weddings, the color teal, & pretty things. 


    {Book} Eat, Pray, Love.
    {Movie} Little Miss Sunshine
    {Song} So Are You To Me, by Eastmountainsouth

    Coffee Order

     Iced Caramel Macchiato or 
    Peppermint Mocha

    Pet Peeve

    When people give away the endings to books, movies, or tv shows. Seriously, people, stop it with the spoilers.  

  • Albert // Cool Guy


    French bread, penguins, The Beatles,
    guitar, TOMS shoes, puns, fountain pens, & haikus.


    {Book} The Illustrated Man
    {Movie} Match Point
    {Song} Any song by
    the Beatles

    Coffee Order

    Cappuccino or Cortado
    (Made at home, of course!)

    Pet Peeve

    When guys answer their phones in the bathroom.

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